Skip to content
Patient information

Helpful information
for your next visit

Find insurance information, what to bring to your appointment, our HIPAA/privacy form, and a link to pay your bill. If you need help, call or text us at 773-755-2600.

How can we help?

We’re here to help with appointments and office questions. We speak English and Spanish.

2845 N Sheridan Road
Suite 907 · Chicago, IL 60657
Coverage & costs

Insurance information

Please keep in mind, you are responsible for knowing details about your insurance such as your annual deductible amounts and co-pay.

Kindly bring a copy of your insurance card with you to each visit. If your insurance changes, please notify us immediately.

PPO insurers & networks

Our practice lists the insurers and networks below. We may not accept every plan they offer, so please check your specific Illinois PPO plan with us before your visit.

  • Blue Cross Blue Shield of Illinois
  • Anthem / Blue Cross Blue Shield
  • Aetna
  • Cigna
  • UnitedHealthcare
  • Humana
  • MultiPlan

Keep your insurance card handy when you call so we can check the plan name and details.

Medicare

We accept Medicare. Let us know whether you have Original Medicare or a Medicare Advantage plan, along with any supplemental insurance.

Medicare Advantage coverage varies by plan. Call us and your insurer to check whether your doctor is in your plan’s network.

Checking your coverage

  • Bring your current insurance card and tell us if your coverage has changed.
  • Ask your insurer whether your doctor and visit are covered, and whether you need a referral or approval in advance.
  • Ask what you’ll need to pay. Even covered visits can have a copay, deductible, or other costs.
  • We offer discounted self-pay rates.
A little preparation helps

Getting ready for your appointment

What to bring

  • Your photo ID and current insurance card.
  • A list of medicines you take.
  • Questions you’d like to ask and any changes in your health.
  • Test results or records from other doctors that you’d like us to review.

Before and after your visit

  • Call or text to make an appointment or change an existing one.
  • Ask whether you need to do anything before your visit, such as fasting for a test.
  • Before you leave, make sure you know the next steps and when to follow up.
  • Call us for help with records, forms, or prescription questions.
Privacy & office documents

Your health information matters.

Read our HIPAA/privacy form below, or call us if you need a copy or help requesting your medical records.

Call us before sending medical records so we can explain how to share them securely.

HIPAA / privacy form

Read or download the form here. If you need another format or help with the paperwork, give us a call.

Billing & payments

Received a bill?

You can pay your bill online. Keep your statement handy—you’ll need the account details.

If you have a question about a charge or your balance, call us. We’re happy to help you understand your bill.

Pay your bill online

Make a secure online payment using the button below. The payment page opens in a new tab.

Getting here

Visit us in Lincoln Park.

2845 N Sheridan Road
Suite 907
Chicago, IL 60657

Valet & self-parking

Valet parking and self-parking are available in the building. The self-parking entrance is on Commonwealth Avenue.

Call or text us if you need help finding the building or parking entrance.

Food & everyday health

Explore plant-based nutrition.

Looking for ways to eat more plant-based meals? Explore easy meal ideas, videos, and resources from PCRM and NutritionFacts.org.

Still have a question?

Call or text us for help with appointments, insurance, or billing.